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Basic Info

    Employer: Booz Allen Hamilton
    Management Level: Senior Consultant
    Clearance: DoD Secret
    Firm Start Date: Dec 2022

Expertise & Interests

    QA Testing & Software Development
    Cloud Computing & Enterprise Platforms
    Data Analytics & Generative AI

Experience Summary

    Joining the firm in 2022, Steve Dooley brings over 12 years of IT expertise, contributing to more than 20 cloud projects, including 2+ years supporting VA, DoD and Booz Allen initiatives. He specializes in QA software testing, Cloud platforms (Salesforce, AWS) and modernizing federal IT infrastructure.

Job History

Booz Allen | Senior Consultant

Dec 2022 - Present

Software QA Test Engineer

    Booz Allen project | Cloud-based CRM | Health Account VA-PTEMS
    (May 2024 - Present)

  • Supported a talented, fast-paced regression QA testing team responsible for reducing critical Prod defects by 73% YoY with a Defect Escape Rate of 0.9%
  • Helped implement Acceptance Test Driven Development (ATDD) activities which contributed to the restructuring of test architecture, establishing standardized test procedures and enhancing test writing efficiency. Explored Software Test Automation via Provar to increase test execution speed
  • Received a Gold award and two Bronze awards for testing in support of critical hot fixes

Software Developer

    Booz Allen project | Enterprise Experience Cloud | Navy Basic Enlistment Eligibility Reqs. POC
    (Mar 2024 - May 2024)

  • Supported the development of a functional prototype of a Salesforce Omnistudio Document Generation process using DataRaptors and Omniscripts, which would enable a Navy Recruiter to produce official forms and documents from their mobile device. Facilitated end-user data entry through the Salesforce Experience Cloud portal and conducted a team session to demonstrate developer concepts
  • Enhanced Omnistudio skills through the BAH SF Public Sector Services offering, leading to the delivery of a functional prototype by our Project Owner. During this time, completed onboarding for the BAH / ServiceNow portal to prepare for future ServiceNow project work

Solutions Engineer

    Booz Allen project | Cloud Data Analytics | Health Account VA-PTEMS
    (Aug 2023 - Mar 2024)

  • Supported the reporting effort of the Veterans Tracking Application (VTA) 2.0 for the VA, which was a product to modernize the .NET application via a migration to Salesforce Service Cloud. Led data analysis and reporting formulas development for project Go-Live, coordinating with our QA team, as well as VA and DoD staff
  • Worked with structured data using SOQL/SQL to build system reports, fix reporting bugs and optimize complex formulas. Achieved three significant AI certifications to enhance workflow adaptability and prepare for future technological advancements

Software Developer

    BAH Internal | Cloud-based CRM | People Management Tool (PMT) & Salesforce Academy in support of PTEM
    (May 2023 - Aug 2023)

  • To develop Business Process Automations for future project work, utilized Lightning Web Components, web development frameworks, Salesforce Admin functionality, APIs and Data Analytics to automate business processes using Salesforce's declarative capabilities
  • Delivered a working RAG app using OpenAI's ChatGPT LLM and third-party software that leveraged my project GitHub repository as the data source, enabling users to use natural language to query the project details. Earned 2 AI BAH badges and completed the Tableau CRM certification, enhancing my expertise in business intelligence and AI for future work

Salesforce Business Analyst

    Health Account | Service Cloud | Health Account VA-PTEMS
    (Dec 2022 - May 2023)

  • Enhanced client business rule documentation to streamline processes for future Sprints and ensured compliance with strict federal client standards
  • Showcased VAHC app value to the stakeholders and clearly communicated client requirements to the Scrum team, optimizing development time

Node.js / Web3 Tutorial Project

    May 2022 - Aug 2022

  • Deepened understanding of Node.js and Web3 technology through intensive learning, integrated JavaScript as a frontend to interact with Smart Contracts on the Ethereum blockchain and leveraged Yarn as a package manager to securely deploy JavaScript and Solidity code to fleek.co from GitHub, enhancing proficiency in Web3 and acquiring comprehensive knowledge of the Interplanetary File System (IPFS)

Amazon 3P Operator & Service Provider

    Mar 2013 - Oct 2022

  • Provided leadership effort to an e-Commerce small business on the Amazon platform, driving product sales for enterprise companies and a private label brand. Solved complex problems to facilitate revenue growth from ~$70K in the first year to ~$3.1M in aggregate sales. Utilized AWS, A/B testing and time series forecasting to implement narrow-focused, rudimentary AI technology, reducing advertising costs by over 20%. Optimized inventory decisions using Python scripts to manipulate complex spreadsheets, improving stock turnover ratios

Full Stack Developer / Consultant

    Teleradnow, Jan 2011 - Dec 2012

  • Completed a Full Stack solution in the cloud, leveraging Dropbox API/AWS for the secure transmission of radiological images, achieving HIPAA/DICOM compliance. The completed product significantly reduced company costs by allowing doctors to view images remotely and streamlining the diagnostic process

Web Application Developer

    Freedom Communications, May 2008 - Nov 2010

  • Developed web applications for local client SMEs and collaborated with senior management to create a product offering that increased project revenue by ~8% and achieved 3M+ views per month which boosted company advertising revenue

Previous Cloud & IT Roles

  • At Lockheed Martin Information Systems, supported the delivery of three large projects by improving IT service management processes with Oracle, SAP Crystal Reports, and Remedy Software. Developed web applications and optimized workflows for approximately 200 end users. At ECI Cloud Solutions, designed a robust data migration framework using XML to manage SQL databases ensuring seamless data integration. Created rapid prototyping tools to deliver projects on time and within budget. Proficient in Cloud, data modeling, APIs (REST/SOAP) and driving innovation to achieve results

    • Training & Experience

    25+ industry certifications across Enterprise Cloud (9X Salesforce, AWS, Databricks), QA Testing, AI, Data Science and Programming (JavaScript, Python)

    Ai, Data Analytics & Reporting

      AI Associate Salesforce Inc., 2023
      Salesforce AI fundamentals

      Artificial Intelligence Accenture, 2022
      Data Science, Data Analytics, Artificial Intelligence (AI)

      Artificial Intelligence: Enablement (AI Aware) Booz Allen Hamilton, 2023
      GPT-4, Data Analysis, ChatGPT, Data Science, Data Analytics, Artificial Intelligence

      Artificial Intelligence: Foundational Booz Allen Hamilton, 2023
      GPT-4, Data Analysis, ChatGPT, Data Science, Data Analytics, AI

      Artificial Intelligence Consultant Practitioner Booz Allen Hamilton, 2024
      AI practices and hands-on skills application

      Artificial Intelligence Consultant Expert Booz Allen Hamilton, 2024
      Knowledge in AI theories and practices

      BMC Remedy/Crystal Reports Lockheed Martin, 4+ years ago
      Remedy (Now BMC Remedy)/Crystal Reports fundamentals

      Data Science IBM, 2022
      Data science, artificial intelligence (AI) and machine learning in business and research

      Databricks Databricks, 2025
      Data Lakehouses and Data Intelligence, Databricks Architecture, Security and Governance

      Marketing Cloud Email Specialist Salesforce Inc., 2022
      Salesforce Marketing Cloud fundamentals

      Tableau CRM and Einstein Discovery Consultant Salesforce Inc., 2023
      Analytical Skills, Salesforce, Data, Reporting

    QA & Software Testing

      Provar Automation Testing University of Provar, 2024
      Automation Testing

      Quality Assurance Mastery Udemy, 2024
      Manual Software Testing

    Cloud & Enterprise Platforms

      AWS Cloud Practitioner [1] Amazon Web Services (AWS), 2022
      AWS DevOps

      AWS Onboarded to Partner Portal Amazon Web Services (AWS), 2025
      AWS Fundamentals as it relates to our official BAH partnership

      Copado Certified Fundamentals Copado, 2023
      Copado Fundamentals, DevOps

      Information Systems EDHEC Business School 4+ years ago
      MBA with a focus on Information Systems as it relates to business in reducing cost, adding value and increasing speed to market

      Oracle iDevelop Series Oracle, 4+ years ago
      Oracle Development

      Platform App Builder Salesforce Inc., 2023
      Salesforce Software Development, Low-Code/No-Code

      Platform Developer I Salesforce Inc., 2023
      Salesforce, Database-driven Applications

      Salesforce Administrator Salesforce Inc., 2021
      Salesforce admin fundamentals

      Salesforce Associate Salesforce Inc., 2022
      Salesforce fundamentals

      Service Cloud Consultant Salesforce Inc., 2023
      Service Cloud fundamentals

      ServiceNow Onboarded to Partner Portal ServiceNow, 2024
      ServiceNow Fundamentals as it relates to our official BAH partnership

      XML/SOAP API Lockheed Martin, 4+ years ago
      XML/SOAP (Simple Object Access Protocol), API fundamentals

      XML Standards Lockheed Martin, 4+ years ago
      XML (Extensible Markup Language) Standards Course

    Coding / Scripting Languages

      HTML Foundational Booz Allen, 2024
      HTML concepts like structure, syntax, elements, tags, hyperlinks, lists, image handling, tables, and forms.

      JavaScript Foundational Booz Allen, 2024
      JavaScript programming language and front-end development. Understanding of HTML and CSS

      Python Foundational Booz Allen, 2024
      Python programming language

      React.js Foundational Booz Allen, 2024
      React framework and the process for developing a React application

      SQL Foundational Booz Allen, 2024
      SQL fundamentals

    Software (COTS) & Skills

      Coding
      JavaScript, Python, Shell, CSS, HTML, XML, JSON, PHP, Terraform (IaC), YAML, Transact-SQL

      QA Software Testing
      Jira Xray, Manual Testing, Provar (SF Automated Testing), Quality Assurance (QA) Fundamentals, Acceptance Testing, ATDD, Selenium WebDriver (Web Scraping), Multi-Variant Testing, Test Execution, Regression Testing, Test Maintenance, Grafana k6

      Ai
      Amazon Bedrock, LLM, RAG, GenAI, ChatGPT, Chatbots, Data Analytics, Databricks NLP, OpenAI Manus Ai (end user), Perplexity, Claude

      Database
      SQL Server, PostgreSQL, MySQL, Amazon Relational DB, Oracle, Dataloader.io (SF), Data Modeling

      IDEs / DevOps
      Cursor Ai, Git, Copado, VS Code, PyCharm, Adobe ColdFusion

      Operating Systems
      Windows, Linux (Ubuntu)

      Cloud / Platforms
      Salesforce, AWS & ServiceNow Onboarded, API (REST/SOAP)